Shipping

Last updated 15 November 2026

Every order ships free, with tracking, to any address in Australia, including PO boxes and parcel lockers.

How long it takes

Most orders arrive 9 to 15 days after you pay. We show the expected dates on the product page and at checkout, and repeat them in your confirmation email.

Your order ships from our supplier's warehouse overseas. That's why it takes a little over a week, and it's why we're upfront about the dates.

Tracking

As soon as your parcel is moving we email you the tracking number. You can also check any time on our tracking page with your order number and email. Tracking can take a day or two to show the first scan.

Extras like the magnetic wristband or the adjustable socket ship in their own parcel and may arrive on a different day. Every tracking number shows on the tracking page.

Late or lost

If your order hasn't arrived 20 days after you paid, email help@backouttools.com with your order number. We'll chase it, and if it's lost we'll send a new one or refund you in full, whichever you prefer.

Where we ship

Australia only, for now.