Privacy

Last updated 15 November 2026

This explains what Backout collects when you shop with us and what we do with it.

What we collect

• Your name, email, mobile number and delivery address, so we can deliver your order and contact you about it.
• What you ordered and when.
• Basic technical information (like your IP address) that our hosting and payment providers record to keep the site secure and stop fraud.

We don't receive or store your card details. Stripe handles payments.

Who we share it with

• Our supplier and its couriers, who pack and deliver your order. They receive your name, delivery address and mobile number. They're located outside Australia (mainly in China) and in Australia for the final delivery.
• Stripe, which processes your payment.
• Cloudflare, which hosts this website and its database, and Resend, which sends our emails.
• Meta, which receives website activity through the Meta Pixel to help us measure our ads and orders.

We don't sell your information to anyone.

Emails

We email you about your order. We only send deals if you tick the box at checkout, and every one of those has an unsubscribe link.

Keeping it

We keep order records for as long as tax law requires (five years), then delete them.

Your choices

Email help@backouttools.com to see, correct or delete what we hold about you. If you're not happy with how we handle a privacy question, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.