# Backout > Backout (backouttools.com) is a small online shop run from Australia that sells one product: a 6-piece double-ended screw extractor set for removing stripped, rusted and broken screws 2 to 12 mm. $24.95 for one set, $44.95 for 2, $59.95 for 3. Free tracked delivery in Australia in 9 to 15 days; orders ship from the supplier's warehouse overseas. Support by email: help@backouttools.com. ## Product - [Backout Screw Extractor Set](https://backouttools.com/): 6 double-ended bits (#0, #1, #2 x2, #3, #4), HSS 4341 high-speed steel, 1/4" hex shank, hard plastic case, gold or grey. The burr end cuts a seat with the drill in reverse; the left-hand extractor end then backs the screw out, still in reverse. ## Guides - [All guides](https://backouttools.com/guides) - [How to remove a stripped screw](https://backouttools.com/guides/how-to-remove-a-stripped-screw): Seven ways to get it out, from a rubber band to an extractor, in the order to try them. - [How to use a screw extractor](https://backouttools.com/guides/how-to-use-a-screw-extractor): Picking the size, which way to turn, drill speed, and the mistakes that snap bits. - [Screw extractor size chart](https://backouttools.com/guides/screw-extractor-size-chart): Which extractor for which screw, in millimetres, Australian gauges and metric bolts. - [How to remove a rusted screw](https://backouttools.com/guides/how-to-remove-a-rusted-screw): Penetrating oil, shock, heat and an extractor, in the order that works. - [How to remove a broken screw](https://backouttools.com/guides/how-to-remove-a-broken-screw): Snapped above, flush or below the surface: what to do for each. - [Types of screw extractor](https://backouttools.com/guides/types-of-screw-extractor): Double-ended bits, easy outs, multi-spline, sockets: what each is for. ## Policies - [Shipping](https://backouttools.com/shipping): free and tracked, Australia only, 9 to 15 days. - [Refunds and returns](https://backouttools.com/refunds): full refund before shipping; faulty, damaged or wrong items handled under Australian Consumer Law. - [About](https://backouttools.com/about) - [Contact](https://backouttools.com/contact) - [Terms of sale](https://backouttools.com/terms) - [Privacy](https://backouttools.com/privacy)